Sectional Sofas
Box Springs
Frequently Asked Questions
Is delivery available for your products?
Absolutely! We offer quick local delivery throughout Greater Montreal. Enjoy free delivery on orders over $749, with most items arriving within 3 business days.
How can I check the status of my delivery?
Once your order is confirmed, our team will reach out to arrange a delivery time slot. Any updates or changes will be communicated by phone or text message.
How long does delivery usually take?
Delivery timelines vary by item and location. In-stock items are typically delivered within 1–7 business days
Is in-store or warehouse pickup available instead of delivery?
Yes, you can pick up your order from our warehouse once availability has been confirmed with our team.
Do you provide assembly or installation services?
Yes, our delivery team can assemble beds, sofas, and other furniture. Assembly fees vary depending on the item and will be confirmed when the delivery is scheduled.
Do you price-match with other furniture stores?
Yes. We price-match identical items from other local furniture stores—plus, you’ll receive an assorted gift when approved.
Which payment options do you accept?
We accept:
- Credit and debit cards
- Cash
- Interac
- PayPal
- Flexible financing options
Are financing or payment plans available?
Yes, we offer simple financing plans with flexible monthly payment options to fit your budget.
What is your policy for returns and exchanges?
Furniture exchanges are accepted within 48 hours, provided the item is unused and in its original condition. Delivery charges are non-refundable.
Do your products come with a warranty or guarantee?
Yes. All furniture is covered by a 2-year manufacturer's warranty against structural defects.
How can I contact customer service?
You can reach our customer service team by phone at 514-232-5293 or 514-850-0000, or email us at meubledivino@gmail.com. We’re happy to assist you with orders, deliveries, and any product or service questions.
